Returns and Refund Policy

With the help of the respective dealers, you can exchange, substitute, and/or refund your purchase through the return policy offered by the dealers. All items listed below are identical merchandise. It is the returns/substitute coverage on the product page that takes precedence over the overall returns policy. Check the relevant roll back/substitute coverage page for any exceptions to this roll back coverage and the desk below. Coverage may be modified in part, requiring supplier and product verification. Refunds are subject to the authority's policy and the customer's actual charge.

Special Note: 

For any sort of damage, the purchaser should make the claim in front of or in presence of the transport guy or courier workplace staff, otherwise, it will not grant. want to do undoing movies for any objects, such as undoing processes invoices,etc.invoices,etc.to be in reality seen for inner and outside investigation. Objects that don't always match what the chaser ordered, such as broken, missing, damaged, etc. Then clients are reqto send the undoing movies to hello@eshoper.com.com and tell our purchaser service (+8801896156713.) and/orsendp a message to our Official Facebook PagegPage (www.facebook.com/eshoperofficial the incident.

The return policy is divided into two sections: intcomponents and inecomponents. It is imperative that you read each paragraph carefully so that you understand the explanations and examples. 

Part 1 – Category, Return Window and Actions possible

Category Returns Window, Actions Possible and Conditions (if any)

Lifestyle: Kid’s (Capri, Shorts & Tops), Men’s (Ethnic Wear, Shirt, Formal, Jeans, Clothing Accessories), Women’s (Ethnic Wear, Fabric, Blouse, Jean, Skirt, Trousers, Bra), Bags, Raincoat, Sunglass, Belt, Frame, Backpack, Suitcase, Luggage 20 days

Refund, replacement or exchange

Non-refund clauses

1. Any form of damage issues must be reported to the shipping company or courier office staff, otherwise they will not be accepted.

2. And if the client fails to notify the e-shopper within seventy days, no complaint can be granted.

3. After a client has used, only the most effective problems will persist. Fashion: Jewelry, Footwear Accessories, Travel Accessories, Watch Accessories, Winter Wear (Blazer, Sweatshirt, Scarf, Shawl, Jacket, Coat, Sweater, Thermal, Kid’s Thermal, Track Pant, Shrugs) Home: Pet Supplies & Rest of Home. (Except for Home décor, Furnish 

Refund or replacement:

Non-refund clauses 

1. If any customer has any issue, they must complain in front of or in the presence of the delivery man.

2. If the customer fails to notify the e-shopper within 72 hours of delivery, no complaint will be granted.

3. Even after the customer uses it, only quality issues will remain.

4. Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.

Watch, Footwear and Rest of Lifestyle 7 days

Refund, replacement or exchange

Non-refund clauses 

1. Any damage issue must be reported in front of or in the presence of the delivery person.

2. No complaint will be accepted if the customer fails to notify eshoper within 72 hours of delivery.

3. It is only the quality issue that will remain after the customer has used it.

4. Upon returning the product, please keep the original accessories, consumer guide, and guarantee playing cards inside the unique packaging. 

Medicine (Allopathy & Homeopathy) 5 days

Refund

Non-refund clauses

1.For any kind of damage issue customer have to complain in front of or in presence of the delivery man, otherwise it should not be granted.

2. Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product

Home: Home Improvement Tools, Household Items, Home décor, Furnishing 10 days

Refund or replacement

Non-refund clauses 

1. Damage issues must be reported in front of or in the presence of the delivery man. Otherwise, they will not be allowed.

2. If the customer fails to notify the e-shopper within 72 hours of delivery, no complaint will be accepted.

3. A quality issue will remain even after the product has been used by the customer.

4. Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.

Books (All books)

Sports Equipment (racquet, ball, support, gloves, bags etc.)

Exercise & Fitness Equipment (Home Gym combos, dumbells etc.)

Auto Accessories - Car and Bike accessories (helmets, car kits, media players etc.) 10 days replacement only

Non-refund clauses

1.For any kind of damage issue customer have to complain in front of or in presence of the delivery man, otherwise it should not be granted.

2. If the custom